This will enhance the benefits of both the user and suppliers of the cloud computing services by the implementation of the standard service level agreements or SLA in the marketplace.
It was proposed by the European Commission Committee today that a standard service level agreement is the need of the day to strengthen the aggressive adoption of cloud computing services across all businesses, and domains of industry. The committee further insisted that it is highly beneficial for both the providers of the cloud computing services as well as the customers of the same across the board in the marketplace of the modern businesses.
While figuring out the benefits of the standard SLAs in the field of cloud computing business, the commission pointed out that, with the implementation of standard SLAs, the all businesses irrespective of their sizes would be able to benefit from the power of the cloud services, the adoption of cloud computing services would accelerate, and the legal complications would reduce to minimum levels.
The statement further informed that, the rules for SLAs were in coordination with Microsoft, IBM, Atos, and SAP. The Cloud Select Industry Group (CSIG) of European Commission formulated the recommendations – and now, the commission plans to test the same at different customer levels, such as – SMEs, Large Enterprises, and home industries.
The statement maintained that the SLA recommendation for cloud computing service providers covered both the technical and legal aspects of the service provisioning in congenial business ecosystem. Thus, the standard contracts would help maintain a high quality and reliability of the service within the specified legal limitations.
“This is the first time cloud suppliers have agreed on common guidelines for service level agreements. “I think small businesses in particular will benefit from having these guidelines at hand when searching for cloud services” says the vice president of European Commission, Neelie Kroes. She further said, “The implementation of standard contracts would play an important role in saving as much as 20% of data center costs for all kinds of business across all domains of industries.”
Viviane Redding, the vice president of European Commission, in his official statement said, “Today’s new guidelines will help generate trust in innovative computing solutions and help EU citizens save money, and more trust means more revenue for companies in Europe’s digital single market.”